Shipping policy

Custom board production and delivery

Estimated production time is 7–10 business days. Once dispatched, estimated shipping transit time is 10–20 days. Production and transit are separate stages; the shipping estimate does not include production time. These are estimates, not guaranteed delivery dates.

Shipping charges

Available shipping methods and charges are displayed at checkout. Taxes, if applicable, are calculated at checkout.

Existing-order protection

Warranty or protection benefits confirmed on orders placed during a past promotion remain valid under the terms provided at purchase. For shipping damage or a warranty claim, contact us with your order number and clear photos of the board and packaging.

Contact SNØVA

Email support@snowva.us. We aim to respond within 48 hours. Include your order number for existing-order questions.